At Granny’s Assignment Help, we aim to provide reliable, high-quality academic support based on the requirements provided by our clients.

We understand that circumstances can change. This Refund Policy explains when a refund may be available.

1. Refund Eligibility

A refund may be considered when:

  • We are unable to provide the agreed service.
  • We are unable to begin or complete the service within the agreed timeframe due to circumstances on our side.
  • A service has been paid for but has not yet been started.
  • A duplicate payment has been made in error.

Refund requests are reviewed on a case-by-case basis based on the circumstances of the request.

2. Services Already in Progress

Once work on a request has started, a full refund may not be available because time and resources may already have been committed to the service.

Where appropriate, we may offer a partial refund based on the amount of work already completed.

3. Completed Services

Refunds are generally not available for services that have been completed and delivered, except where there is a legitimate issue with the agreed service that cannot reasonably be resolved.

If you believe there is an issue with a completed service, please contact us as soon as possible so we can review the matter.

4. Revisions and Corrections

If your agreed service includes revisions, we encourage you to contact us first if the delivered work does not meet the requirements originally provided.

We will make reasonable efforts to correct issues that are directly related to the original requirements.

Requests that substantially change the original requirements may require an additional fee.

5. Incorrect or Incomplete Information

We are not responsible for issues caused by incorrect, incomplete, or significantly changed information provided by the client.

If requirements change after work has started, the request may need to be reassessed and may result in additional charges.

6. Payment Processing Fees

Where a refund is approved, the amount refunded may be adjusted for non-recoverable third-party payment processing fees, where permitted by applicable law and the applicable payment provider's terms.

7. How to Request a Refund

To request a refund, please contact us using the email address provided on our website.

Please include:

  • Your name
  • Email address used for the order
  • Details of the service
  • Payment or order information
  • Reason for the refund request

We will review the request and respond within a reasonable timeframe.

8. Refund Processing

If a refund is approved, it will generally be returned through the original payment method used for the transaction.

The time required for the funds to appear in your account may depend on the payment provider or financial institution.

9. Contact Us

If you have questions about this Refund Policy, please contact:

Granny’s Assignment Help
Online Academic Support Services
Email: support@grannyeduhelp.com