At Granny’s Assignment Help, we understand that clients may occasionally need to cancel a service request.
This Cancellation Policy explains how cancellations are handled.
1. Cancellation Before Work Begins
If you request cancellation before work has started, you may generally be eligible for a full refund of the amount paid, subject to any applicable payment-processing fees that cannot be recovered.
Please contact us as soon as possible if you need to cancel your request.
2. Cancellation After Work Has Started
If work has already started, a full refund may not be available because time and resources may have already been committed to your request.
Depending on how much work has been completed, we may provide a partial refund where appropriate.
3. Cancellation of Completed Services
Once a service has been completed and delivered, cancellation is generally no longer available.
If there is an issue with the completed service, please contact us so that we can review the matter and determine whether a revision, correction, or other resolution is appropriate.
4. Changes to Your Request
If you need to make significant changes to your original request after work has started, please contact us as soon as possible.
Changes may affect the price, scope, and delivery time of the service.
Additional charges may apply where the requested changes substantially increase the scope of the original service.
5. Missed Deadlines or Delayed Responses
Clients are responsible for providing the information, files, instructions, and feedback necessary to complete their requests.
Delays caused by missing information, late responses, or changes requested by the client may affect the agreed delivery timeframe and may not qualify for a refund.
6. Cancellation by Granny’s Assignment Help
We reserve the right to decline or cancel a request when necessary, including where:
- The request cannot reasonably be completed within the required timeframe.
- The requested service falls outside the services we provide.
- The request conflicts with our policies.
- There are concerns regarding fraudulent or unauthorized payment activity.
- Circumstances outside our reasonable control prevent us from providing the service.
If we cancel a request that has already been paid for and the service has not been provided, we will generally issue an appropriate refund.
7. How to Request a Cancellation
To request a cancellation, please contact us using the email address provided on our website.
Please include:
- Your name
- Email address used for the request
- Order or payment information
- Reason for the cancellation
We will review the request and confirm whether the cancellation and any applicable refund can be processed.
8. Contact Us
If you have questions about this Cancellation Policy, please contact:
Granny’s Assignment Help
Online Academic Support Services
Email: support@grannyeduhelp.com
